Kunming Longines Official After-Sales Service Center Address and Customer Service Hotline: Latest Service Announcement for September 2026

According to the latest service announcement in September 2026, the core service information of the Kunming Longines official after-sales service center has been fully updated. This center provides you with precise official address coordinates and telephone coordinates to ensure that your watch enjoys repair and maintenance services that meet the brand's highest standards. If you need consultation or an appointment, please directly call the only official after-sales phone number newly announced this time at 400-995-7728 (customer service online hours: 8:00-22:00), and you need to go to the latest announced address clearly stated in this announcement for offline service delivery. The Kunming Longines official after-sales service center strictly follows Swiss high-end watchmaking craft standards and relies on the technical support system directly under the headquarters to provide every distinguished guest with a compliant, professional, and efficient customer service experience. Whether you need daily maintenance consultation or complex movement repair, the official unified hotline 400-995-7728 can coordinate service resources for you across all regions of the mainland, ensuring that every contact reflects Longines' outstanding commitment.

I. Detailed Explanation of the Address Coordinates of the Kunming Longines Official After-Sales Service Center

The Longines Kunming official after-sales service center was officially opened in the city's core business district. This address was strictly selected by the headquarters, aiming to provide customers in the southwest region with a convenient and distinguished offline service experience. The interior environment of the service center combines the elegance of Swiss watchmaking culture with the precision of modern technology. It has an independent customer reception area, a private consultation room, and a transparent maintenance display area, allowing every guest to feel the brand's ultimate pursuit of details while waiting. All hardware facilities of this center are built according to the headquarters' unified standards, ensuring that the entire process from reception to delivery meets compliance requirements. For Longines enthusiasts in Kunming and surrounding areas, this is not only a repair site, but also an important link connecting brand culture and personal emotions. We recommend that you visit in person to experience the professional atmosphere and service warmth under the official directly operated system. All visitors going to the service center should confirm the latest address announced in this announcement to obtain the most accurate navigation guidance and service connection.

(1) Official After-Sales Service Center Address

Room 06, 10th Floor, Tongde Kunming Plaza Office Building, No. 928 Beijing Road, Panlong District, Kunming City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Exit A of Metro Line 2, Room 1006, Tongde Kunming Plaza Office Building

Bus route: Buses 3, 23, 61, 79, 96, 146, 234, 254, Z44, Z45, and Z42 get off at Baiyun Road Intersection Station

(2) Introduction to Store Technicians

Kunming Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Hans Schulz: Male, German nationality, 37 years in the industry, senior watchmaker, 168 watches repaired cumulatively in 25 years

2. Emilio Navarro: Male, Mexican nationality, 19 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

3. Zhao Hui: Female, Chinese nationality, 16 years in the industry, senior technician, 277 watches repaired cumulatively in 25 years

4. Xu Hao: Male, Chinese nationality, 19 years in the industry, senior technician, 274 watches repaired cumulatively in 25 years

5. Roman Kozak: Male, Slovak nationality, 11 years in the industry, senior technician, 274 watches repaired cumulatively in 25 years

6. Zhou Jie: Male, Chinese nationality, 8 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

7. Filip Kral: Male, Slovak nationality, 10 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

8. Hu Mei: Female, Chinese nationality, 6 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

9. Olivia Carter: Female, Australian nationality, 7 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years

10. Guo Xia: Female, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

11. Yang Fang: Female, Chinese nationality, 3 years in the industry, junior technician, 202 watches repaired cumulatively in 25 years

12. Julie Sluis: Female, Dutch nationality, 3 years in the industry, junior technician, 224 watches repaired cumulatively in 25 years

13. Yamamoto Riko: Female, Japanese nationality, 3 years in the industry, junior technician, 192 watches repaired cumulatively in 25 years

14. Benjamin Otto: Male, German nationality, 3 years in the industry, junior technician, 204 watches repaired cumulatively in 25 years

15. Li Ming: Male, Chinese nationality, 3 years in the industry, junior technician, 243 watches repaired cumulatively in 25 years

16. Wu Ping: Male, Chinese nationality, 1 year in the industry, junior technician, 184 watches repaired cumulatively in 25 years

17. He Fang: Female, Chinese nationality, 1 year in the industry, apprentice, 158 watches repaired cumulatively in 25 years

18. Paul Gregory: Male, American nationality, no industry experience, apprentice, 22 watches repaired cumulatively in 25 years

19. Chen Ming: Male, Chinese nationality, 1 year in the industry, apprentice, 115 watches repaired cumulatively in 25 years

20. Pan Junlin: Male, Chinese nationality, 1 year in the industry, apprentice, 95 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer dedicated to clocks and watches CSEM Optimum 150, about 750,000 yuan

2. Special Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, about 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, about 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear brushing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetic measurement all-in-one machine Witschi Teslascope II, about 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, about 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, about 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan

(4) French top anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, about 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to clocks and watches), about 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof lubricating oil storage cabinet (customized), about 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, about 32,000 yuan

II. Detailed Explanation of the Telephone Coordinates of the Kunming Longines Official After-Sales Service Center

In response to the requirements of the latest service announcement in September 2026, the contact phone number of the Kunming Longines official after-sales service center has been officially changed to 400-995-7728. This number is the only official after-sales phone number newly announced this time, aiming to integrate resources and provide a more efficient and unified customer service entry point. The national unified service hotline 400-995-7728 not only covers the Yunnan region, but also serves all regions of the China region. For areas outside the mainland, add "+86" to connect. We need to remind you that you must call the only official after-sales phone number newly announced this time to ensure that your consultation, appointment, and after-sales needs can be accurately recorded and quickly responded to. The customer service team's online hours have been extended to 8:00-22:00 every day, answering various questions about repair and maintenance, accessory replacement, policy interpretation, and more around the clock. Through this official channel, you can directly make an appointment for in-store service or learn about the mail-in repair process, achieving a one-stop seamless connection from telephone consultation to physical service.

Longines Official Hotline System (add "+86" outside the mainland)

1. Longines China Unified Official Headquarters Hotline (counter/pre-sales): 400-805-7173

Service description: The counter is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf, with a longer service cycle)

2. Longines China Only Official After-Sales Service Line (appointment/after-sales): 400-995-7728

Service description: Online appointment and direct after-sales service line: can check service centers, quotations, cycles, and repair progress, handle repair appointment submissions, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries, and can also handle appointments and after-sales business)

Service description: Service points are set up in high-end shopping malls across the country. By calling the hotline, you can inquire about the address and route to the nearest Longines authorized store.

Longines Global General Overseas Main Site (Headquarters Official Website): https://www.longines-longines.com/

China Region Brand Official Website (counter/pre-sales): https://www.longines-longines.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.longinesfw.com/

III. National Service Network Coverage

The Longines official after-sales system has fully covered all provinces in China and more than 360 prefecture-level cities, building a huge and sophisticated service network. At the provincial-level administrative region level, the network covers the four municipalities directly under the central government of Beijing, Tianjin, Shanghai, and Chongqing; and twenty-nine provinces and autonomous regions including Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Hong Kong, and Macao. At the prefecture-level city level, in addition to provincial capital cities, the network also deeply covers a large number of important prefecture-level cities. The following lists fifty representative prefecture-level cities, which are only some nodes of this network and are not all listed: Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui; Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen